Upgrading Komplete 7

Duffer
Duffer Member Posts: 5 Newcomer
edited October 22 in Komplete General

I've got Komplete 7 from many years ago but haven't done anything with it for a while. I now want to bring my setup up to date. Can anyone tell me if I can pay to upgrade to something up to date? Thank you.

Best Answer

  • Duffer
    Duffer Member Posts: 5 Newcomer
    Answer ✓

    It looks like the problem has been solved. Thank you for the help. All the best.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    edited April 15

    When I study the N.I. pricing policy then it appears as if what you have is a Komplete 7 Standard. If you are logged into an account where you have the Komplete 7 Standard registered then you can use the 'Update' price ! (Then after 'Updating' to K 14 Standard then you can 'Upgrade' to higher tier product if you want)(to qualify to use upgrade to higher tier directly then you have to have Komplete 8 or newer)

    For best compare of prices and bundle content then please visit the Bundle compare page where you can always see the present prices for Bundles and Updates and Upgrades. If not already conscious about it, then take notice of the difference between the updates and the upgrades ! You can see the difference at the compare prices at the compare page ! But update is from same product tier to same tier of newer version and upgrade is from a lower product tier to a higher product tier of same or newer generation !

    Also, when logged in , then you can always see price for relevant upgrade offers for registered products on the My Komplete Offers page !

    Please always check product system requirements prior to any purchase or upgrading !

    If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask N.I. support to help you ! Check this article ! "I Have No Access to My User Account"

  • Duffer
    Duffer Member Posts: 5 Newcomer

    Thanks for that. I've gone through the process of getting in touch as I've not longer got access to the original email address. I think I may have done that before and provided all the details but got no response. Let's hope I missed something last time.

    Again, thanks for the guidance.

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod

    You are very welcome !

    After receiving email confirmation then please allow support up to a week to answer and if they do not respond within a week then politely update your ticket to let support know that you are still waiting for a response ! Also N.I. support do not work in the weekend !

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @Duffer It looks like my colleagues already got back to you.

  • Duffer
    Duffer Member Posts: 5 Newcomer
    Answer ✓

    It looks like the problem has been solved. Thank you for the help. All the best.

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