If there's no help online and it must be serviced

eddiepeters

is there an list of authorized service techs in America,New York City area specifically. If not, how would i have my "s61 MK2" serviced? It would be a wash then.

PoorFellow

https://community.native-instruments.com/discussion/28090/if-theres-no-help-online-and-it-must-be-serviced

Contact N.I. Hardware Support and ask for a price quote to get the unit fixed if it is no longer under warranty !

PoorFellow

https://community.native-instruments.com/discussion/28090/if-theres-no-help-online-and-it-must-be-serviced

Contact N.I. Hardware Support and ask for a price quote to get the unit fixed if it is no longer under warranty !

eddiepeters

you're awesome. thanks

PoorFellow

https://community.native-instruments.com/discussion/comment/143099#Comment_143099

I hope that the N.I. repair quote that you get will be agreeable. 🙂

However , I have noticed that keyboard repairs are not exactly free. I did try looking up some alternative suggestions but I will have to say that the prices do not look very encouraging. But perhaps it's a question of finding that little repair shop that both have the reliability and skill while at the same time not being that expensive !

eddiepeters

at this point its a wash, not sure what i originally paid. i know the new one is 850 i believe so i'm assuming this one was the same average cost. Cheers, waiting for ni to respond, hopefully they do. so far, no luck