Kontakt update

Samiz

Hello, I'm having a problem with updating my Kontakt 7 to the latest 7.8.1 version. Although my computer meets the hardware requirements, I don't get the message in my Native access.

DunedinDragon

What version of Native Access are you running and on what platform?

PoorFellow

https://community.native-instruments.com/discussion/27796/kontakt-update

As already indirectly suggested by DunedinDragon then be sure to be using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads) .

If problem persists after a Native Access upgrade , log out N.A. , reboot computer , log in N.A. then try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access .

Samiz

I use the latest 3.9.1v of Native access

PoorFellow

https://community.native-instruments.com/discussion/comment/141200#Comment_141200

Then try log out of Native Access, then try the following Trouble shooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML) then restart computer and log in again to see if that helped.

If that doesn't help either then try the NATIVE ACCESS 3.8.0 to see if that makes any difference !