I am honestly getting so sick and tired of this from native instruments. i paid over 1000 dollars for my komplete kontrol keyboard and libraries... why do my presets disappear randomly when i turn my computer back on, and the only fix I've found is to reinstall my 200gbs of sounds... this has happened THREE times now. i rescan on the komplete kontrol app, as well as loading up native access first before going into my daw. this is absolutely garbage... i have a big studio session in an hour and none of my sounds are working. i would honestly have much more harsh words if i wasnt worried about getting banned or not getting a response. absolutely ridiculous. all these problems started when i started using an SSD to store my libraries. you have no problem taking our money but cant fix a simple problem people have been complaining about for years.... literally on youtube theres videos talking about this issue from THREE YEARS AGO. and you still havent fixed it?