New Order not showing in not installed products in Native Access

caseyjones1976

Hello,

I have downloaded many things from NI in the past. I recently bought session percussionist, and it won't show up in my native access. I manually entered the serial number, and it shows under "register products" but does not show under "not installed products" I have logged out and also hit the refresh button several times.

HELP!

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Accepted answers

PoorFellow

https://community.native-instruments.com/discussion/27181/new-order-not-showing-in-not-installed-products-in-native-access

Be sure to be using latest version of Native Access for your OS , else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

otherwise please supply more information such as computer type (Mac ?) , OS version , and version of Native Access used !

All comments

PoorFellow

https://community.native-instruments.com/discussion/27181/new-order-not-showing-in-not-installed-products-in-native-access

Be sure to be using latest version of Native Access for your OS , else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

otherwise please supply more information such as computer type (Mac ?) , OS version , and version of Native Access used !

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