I haven’t received a ticket # after submitting a ticket

Jargn
Jargn Member Posts: 10 Member

Hello,

Has something change with customer support? When I submitted an inquiry to customer support in the past I would get a ticket via email but had submitted a couple yesterday and today about the same issue and I haven’t gotten a ticket via email. I also can’t find my inquiry anywhere on the website.

Any advise or help?

Thanks

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 11,395 mod
    Answer ✓

    @Jargn Your request is in our system. My colleagues will get back to you as soon as possible. Trying to get some information on why you didn't get any notification.

Answers

Back To Top