I haven’t received a ticket # after submitting a ticket

Jargn
Jargn Member Posts: 10 Member
edited October 2024 in Komplete General

Hello,

Has something change with customer support? When I submitted an inquiry to customer support in the past I would get a ticket via email but had submitted a couple yesterday and today about the same issue and I haven’t gotten a ticket via email. I also can’t find my inquiry anywhere on the website.

Any advise or help?

Thanks

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,184 mod
    Answer ✓

    @Jargn Your request is in our system. My colleagues will get back to you as soon as possible. Trying to get some information on why you didn't get any notification.

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