No Display of Plug-In on S88 MK3

lbLoOdl

I am unable to see the plug-ins on the display. When launching Komplete Kontrol all Controllers are greyed out. Not sure how to proceed. Please help.

PoorFellow

https://community.native-instruments.com/discussion/27152/no-display-of-plug-in-on-s88-mk3

When asking questions then please supply all basic info related to your question in the post ! Such as computer type PC ? (i9-14900K), OS version (Windows 11) , version of Komplete Kontrol , version of Native Access , and specific Keyboard version ? A-Series ? S-Series ? MK1/MK2/MK3 ? .

Also did work prior, if so what changed ? or is this a new keyboard where it never worked ? Are there any error messages

For your keyboard to work then hardware service must be installed correctly and be running. Also the connection must be OK. If you are using a S-Series MK3 and this is a new keyboard not used before then alas for some users there are issues of different kinds. I will post some links here below to start with ! Please also check the firmware update trouble shooter even if you think not related !

My Native Instruments Hardware Device is Not Recognized : https://support.native-instruments.com/hc/en-us/articles/4410096148113

KOMPLETE KONTROL Keyboard Troubleshooting Guide : https://support.native-instruments.com/hc/en-us/articles/115004663069-KOMPLETE-KONTROL-Keyboard-Troubleshooting-Guide

Kontrol S-Series MK3: Troubleshooting Firmware Update Issues : https://support.native-instruments.com/hc/en-us/articles/14229160390045-Kontrol-S-Series-MK3-Troubleshooting-Firmware-Update-Issues

How Can I Update the Driver and Firmware of My Kontrol S88 MK3 on Windows? : https://support.native-instruments.com/hc/en-us/articles/16567321051805-How-Can-I-Update-the-Driver-and-Firmware-of-My-Kontrol-S88-MK3-on-Windows

lbLoOdl

https://community.native-instruments.com/discussion/comment/136892#Comment_136892

I resolved this issue by using an external power supply and a USB-A to C for host.

PoorFellow

https://community.native-instruments.com/discussion/comment/136939#Comment_136939

Thank you very much taking time to provide feedback. You sharing your experience adds knowledge to the forum ! 🙂