How do I find expansion pack just installed to use?

Ryant

I just made an online purchase for 2 expansion packs for Maschine MK2. Usually I can see it in the work station area and the icons for each expansion pack is visible. These 2 new ones don't show up.

Sunborn

https://community.native-instruments.com/discussion/comment/134419#Comment_134419

Mechanix & Scene are Expansions for Massive X.

Not for Maschine!

If you don't have Massive X, then they are totally useless to you.

Sunborn

https://community.native-instruments.com/discussion/comment/134530#Comment_134530

If you ask politely some of the admins here, they might be able to exchange your purchase.

However since it was an online purchase and you have already downloaded the files, officially there is no refund. If they exchange them, it will be out of their good will.

Your other solution is to try to sell/exchange them, here:

https://community.native-instruments.com/discussion/62/buy-sell-trade

reffahcs

Which expansion packs did you recently install? Some of them are loops/one-shots or even presets for Massive.

Ryant

mechanix & scene

Ryant

I tried to look them up in my library, reinstalled them 3 times.
Even looked in my files in PC locations.

They were blank within the files so no sound comes of them when clicked on.

Not sure what to do

Sunborn

https://community.native-instruments.com/discussion/comment/134419#Comment_134419

Mechanix & Scene are Expansions for Massive X.

Not for Maschine!

If you don't have Massive X, then they are totally useless to you.

Ryant

I may have purchased expansions that are not compatible with my Maschine?
I saw that the files 'Massive X' could not be loaded and perhaps that's my problem

Sunborn

https://community.native-instruments.com/discussion/comment/134526#Comment_134526

Do you have Massive X or not?

It's an application, a synthesizer actually, not "files".

https://www.native-instruments.com/en/products/komplete/synths/massive-x/

Ryant

@Sunborn Thank you for your feedback.
Laughing at self now 😂

Sunborn

https://community.native-instruments.com/discussion/comment/134530#Comment_134530

If you ask politely some of the admins here, they might be able to exchange your purchase.

However since it was an online purchase and you have already downloaded the files, officially there is no refund. If they exchange them, it will be out of their good will.

Your other solution is to try to sell/exchange them, here:

https://community.native-instruments.com/discussion/62/buy-sell-trade

Ryant

@Sunborn Thank you for your time & patience