How long does it take NI to respond to a Support Request

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DJWallOfSound
DJWallOfSound Member Posts: 4 Newcomer
in Traktor Software & Hardware
I submitted a support request on Saturday (3 days ago) and I have not received any reply at all. Not even an automated reply.
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  • Heisenberg
    Heisenberg Member Posts: 38 Member
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    Then NI must have only received the message today, or do you really think that someone will be in support on Sunday?

    So just wait another day or two.

  • DJWallOfSound
    DJWallOfSound Member Posts: 4 Newcomer
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    It would not be unreasonable for an international company to have support staff available 7 days a week.
  • DJWallOfSound
    DJWallOfSound Member Posts: 4 Newcomer
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    The point is moot as they contacted me soon after posting my question.
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