hi can any body help I have spent the last 6 hours following the web pages trying all the suggestions but to no avail, I previously had s61 mk 2 and today upgraded to the s88 mk3 it took a while but I got every thing to work except the update and as this wont complete I stuck with a very expensive door stop. No matter what I do ,run as admin ,tried all the various ports I have , extra power on and off, reinstalled all the software and drivers, tried with and without adapters for cables and tried three different Including the one it came with.
SO HERE IS WHAT HAPPENS
power up to windows run KSMK3updater.exe, it finds the keyboard starts the update runs for 23 Seconds and says 'your controller failed to boot in to update mode ' but the keyboard does go in to update mode but never comes out of update mode. See included error message. Retry does nothing , quit works but you have to reboot the keyboard to get out of the loop. Kontrol S88 MK3 DFU AND ODR are installed in device manager but after a fail it puts them in other devices with the dreaded exclamation mark, a switch of and on of the keyboard fixes this.
Question how long should the update take ?,
And has any body else had this issue,
Did You find a solution,
is there earlier updates that might work in the meantime but couldn't find any on NI site just this one.
My pc is an 8 core amd ,32gig ram, ssd hard drives usb 2 and 3 ports and an external card with usb 4x usb2, its fully upto date including separately updating all the drivers.6 hours lost to experience any suggestions!!, sorry for such a long ramble .