In-Port, Out-Port

Katrin

Got new computer and Traktor won't work with my connections. It flashes for a second finishing Setup Wizard, but the only knob that work is the Master volume. The only thing I can see is that in "Controller Manager" can't appoint In-Port and Out-Port rip menu SKMK3. PLS advise.

PoorFellow

https://community.native-instruments.com/discussion/comment/128663#Comment_128663

NI also have Traktor support if need be : https://support.native-instruments.com/hc/en-us/sections/15449821909021

c0nsul

https://community.native-instruments.com/discussion/22017/in-port-out-port

Please provide some more information about your setup in order to help you.

What computer? CPU? OS version?

Which Traktor version?

What kind of controller? (SK(?) MK3)?

Katrin

MacBook Air, 2023, Sonoma 14.2.1. Traktor Pro 3.11.0 44. Controller Traktor S2 MK3.

c0nsul

https://community.native-instruments.com/discussion/comment/128312#Comment_128312

First thought: Did you allow Sonoma to connect to your controller?

macOS now has a security feature which blocks new devices until you allow connection.

Sonoma´s System Settings -> Privacy & Security -> Allow accessories to connect

https://support.apple.com/en-gb/guide/mac-help/mchlf779ae93/mac

Katrin

Nope, does not help. Is is because MacAir does not have an USB slot and I am using Thunderbolt slot plus Multimedia hub and it really needs now additionally power supply?!

c0nsul

So, everything works when your S2 is connected to a power supply?

AFAIK the usb-c (thunderbolt) ports can deliver more power than the old usb2 ports.

Maybe your hub cannot transfer enough power to the S2. 🤔

Katrin

As I don't have this NI 15V magic power supply, I can't answer that. Regular 15V -1.2 A power supplies don't fit as there seems to be some kind of clip or magnet in the S2 socket. Ordered it yesterday via NI online shop and will see. I am so desperate I might even buy a new computer with USB slot.

PoorFellow

https://community.native-instruments.com/discussion/comment/128663#Comment_128663

NI also have Traktor support if need be : https://support.native-instruments.com/hc/en-us/sections/15449821909021

Katrin

Dead end there, as my Traktor works and my S2 MK3 works, but they don't connect. After Setup wizard, everything lights up and blinks as usually, but when I connect to PA, the only knob that works is master volume.

PoorFellow

https://community.native-instruments.com/discussion/comment/128669#Comment_128669

I saw the "Privacy & Security -> Allow accessories to connect" suggestion above , but does all NI apps also have full disk access ? (sorry , I do not have a Mac so this is all I have to try to suggest !)

These are the most basic trouble shooting steps for Mac ! :

How to Enable Full Disk Access on macOS : https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

Notes on Hard Drive Formats on Mac Computers : https://support.native-instruments.com/hc/en-us/articles/214134545-Notes-on-Hard-Drive-Formats-on-Mac-Computers

The Traktor products in question ought to be compatible with Sonoma : Compatibility of Native Instruments Products on macOS :  https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

stuntstand

New computer issue: Traktor briefly completes setup but only the Master volume knob works, and "Controller Manager" won't recognize the SKMK3 ports; any advice?