Win11: No install from Komplete 13 external USB HD

TBProAudio
TBProAudio Member Posts: 4 Member
edited October 2024 in Native Access

Does not work here. USB HD is recogniued, but no install.

All USB energy saving options set to off.

Any ideas?

Thank you

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Answers

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    You need to clarify what “no Install” means…

  • TBProAudio
    TBProAudio Member Posts: 4 Member

    Thank you for your repsonse.

    It seems that ISO mouting fails here (Windows 11). Seems to be a Defender issue. No mouring, no install :-(

    In any case I was able to open the right ISO from the ext. HD with 7-Zip and copy it to internal HD.

    Waiting for a fix from MS.

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    i assume you tried disabling Defender? Just curious if that would/could work!

  • TBProAudio
    TBProAudio Member Posts: 4 Member

    Yes, but nothing helped really ...

    Which Defender option could it be?

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert

    Not quite sure, don’t have Win11 yet so not sure if any options/functionality has changed… but when I do upgrade and if I have the issue, I will at least know where to start looking… thanks!

  • TBProAudio
    TBProAudio Member Posts: 4 Member
    Answer ✓

    OK finally catched it up.

    It is an issue with the GEARAspiWDM.sys driver coming with WaveLab 11.

    The driver blocks the physical DVD and ISO mouting (Explorer and Native Access).

    Finally some edits in the Regedit fixed the issue.

    See the fully post here :https://forums.steinberg.net/t/wavelab-11-pro-breaks-mounting-of-iso-files-in-windows-11/744336/55, post from Kermit.

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