Izotope login and account access not working

ScottP 99

Like several of the above, I reset the Izotope password to the same NI password and the Product Portal software let me log in. Silly, but there it is.

Maluzu

Unable to access my software. Password reset appears to work, but it refuses to accept my login info. I am about done, thinking this was a waste of money. I cant even get signed in.

PoorFellow

https://community.native-instruments.com/discussion/comment/193223#Comment_193223

Unable to access my software. Password reset appears to work, but it refuses to accept my login info. I am about done, thinking this was a waste of money. I cant even get signed in.

Be sure that you use the correct password for the correct account. Prior then N.I. have used a look like N.I. log.in at the izotope site while you need to use the izotope log-in and password- Also then if you cached a password in the browser then the browser will use your N.I. password at the iZotope site so again then be sure that you are using the correct email and password for the sites even if log-in looks the same (fill in manually at the iZotope site , do not use cached browser password) .

Then to make it all even more confusing then at the moment then N.I. have started to merge the logins so that once after you have actively selected to go through with the merge when asked then the login credentials to use will only be N.I. in the future , though that you at the moment still will have to login at the iZotope site for what you have there and you still use the iZotope Product Portal.

Anyway , as long as you use separate logins for the N.I. and iZotope sites then to seek support for log-in problems then seek support for N.I. log-in problems at N.I. Account Support and for log-in problems with the iZotope site then seek support at the iZotope Purchase & account support

AaronGTV

cant log in to your site… cant log in to Izotope… all this tecnology and we cant get a simple log in to work… been messing with this ninsense for over 2 hours…