sound just on the left

Berghirte

Hi there,

just now the sound from Maschine 2 connected to my s49 mk2 comes just out from the right sight. When i play music or youtube is running for example its working on both sides so it not depends to the audio interface.

thanks for helping!

D-One

Go to the audio preferences and make sure it's outputting both channels.

Berghirte

I can't choose both

D-One

https://community.native-instruments.com/discussion/comment/124710#Comment_124710

That's strange. Do other Music apps or DAW you might have have the same issue or is it just Maschine?

Berghirte

yes just with machine software :/

komplete kontroll is running fine

D-One

Click "Open Panel" and see if it shows you any Output options. Also check if you have exclusive mode checked: https://support.focusrite.com/hc/en-gb/articles/115001152469-How-to-disable-exclusive-mode-for-Windows-audio-devices Disable it if its checked.

I never saw this report before, check if you installed the right drivers for your Focusrite interface. Since I am not a Windows user i cant help much, if all fails contact tech support.

Jeremy_NI

@Berghirte Any progress? Do you still need help on this one?