Native Access

BryanBlack

In my native access account it says that I have the full version of Guitar Rig 5, 6. However, when I open GR 5 stand alone it opens the trial version. When I open it in Pro Tools it also opens the trial version. Why??

Eddie_NI

This is how you reinstall via Native Access:

https://support.native-instruments.com/hc/en-us/articles/214002325-Reinstalling-a-Product-with-Native-Access

Please give it a try. If that does not work then please get in touch with our customer support.

Milos

It is better to just use GR 6 if GR 6 is not shown as the trial version.

Eddie_NI

Guitar Rig 5 should be able to be activated with the current version of Native Access. Did you try to reinstall Guitar Rig 5 via Native Access? If that does not work please get in touch with our customer support, they should be able to help you.

Alternatively you could try to use an older version of Native Access (1.x) that can be found here

https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems

BryanBlack

Thank you for the response. Native access says that its the full version. I dont see a way to delete it out of NA to be able to reinstall it.

Eddie_NI

This is how you reinstall via Native Access:

https://support.native-instruments.com/hc/en-us/articles/214002325-Reinstalling-a-Product-with-Native-Access

Please give it a try. If that does not work then please get in touch with our customer support.