What is going on with support?

sebasido
sebasido Member Posts: 5 Newcomer

I bought a Komplete audio 2 over two weeks ago, I got charged and now when I go to my tracking all it reads is:

A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package; contact the shipper or shipping partner with any inquiries.

Two weeks with this, no update at all, I sent 5 support tickets already, 0 response from NI does anybody know what is going on?

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