Komplete Kontrol installation failed

Aaron Smith

I'm trying to update to the latest version of Komplete Kontrol. I'm getting a installation failed, review your location preferences.

Is there a fix for this?

Thanks

Jeremy_NI

If anyone is struggling with the same issue, please reach out to our installation support specialists: https://bit.ly/NI_support_NA

Sunborn

https://community.native-instruments.com/discussion/20622/komplete-kontrol-installation-failed

Please follow the steps from this guide:

https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-

mykejb

https://community.native-instruments.com/discussion/20622/komplete-kontrol-installation-failed

Are you on Windows or Mac ?

-- Mike

Aaron Smith

Windows, all the other apps updated except Komplete Kontrol

mjamp

I have the same issue. Tried to folow the "Fixing software update installation issues windows" link, uninstaled komplete kontrol, but it did uninstal only as vst. Standalone is working. On native access komplete kontrol removed from update folder to all apps folder with install option. I click "instal" and the same: "instalation failed" Very poor support, NI....

Aaron Smith

Yeah, hopefully they'll respond to this🙏🏿.

Aaron Smith

Unfortunately the steps NA gave me did not work it, Native Access still says "installation failed , see location preferences". Has anyone figured out how to fix this?

Thanks to anyone who can assist.

Jeremy_NI

If anyone is struggling with the same issue, please reach out to our installation support specialists: https://bit.ly/NI_support_NA

Friz

Hi, when I tried to upgrade Komplete Kontrol, it’s failing. I did all you suggested with security and full disk access but that doesn’t work. Could you help me please ?

 

Jeremy_NI

https://community.native-instruments.com/discussion/comment/179562#Comment_179562

There's a link to contact support right above your comment 👆️