NA unable to relocate Maschine 2 and NBPL Libraries

ozon
ozon SwitzerlandMember Posts: 347 Saw
edited January 19 in Native Access

After moving NI libraries or renaming the disk in macOS, Native Access is unable to relocate the following libraries:

  • Maschine 2 Factory Library
  • Native Browser Preview Library

When pointing to the new location, NA indicates that this is no valid product location.

The reason for this is that the actual installation directory for these products differs from the real product name.

  • Maschine 2 Factory Library: Installs in „Maschine 2 Library“
  • Native Browser Preview Library: Installs in „NBPL“

Therefore NA enforces a reinstall which actually writes over the existing files.

Comments

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 641 admin

    Hi @Jeremy @ NI have you come across this issue before and maybe have a workaround?

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 635 mod

    Well, I'm not that versed in Native Access issues, but as far as I know the Maschine 2 Factory Library and the Native Browser Preview Library can't be relocated in Native Access like for Kontakt libraries, you would need to uninstall them completely, change install locations in Native Access and then reinstall from scratch.

    How to Uninstall Native Instruments Software from a Mac Computer

    @ozon Does that work for you ?

  • Uwe303
    Uwe303 Moderator Posts: 357 mod
    edited January 19

    Hello,

    you can´t relocate them like already said. So it´s not a bug.

    I edited the title and deleted the word BUG

    Uwe

  • ozon
    ozon SwitzerlandMember Posts: 347 Saw

    you can´t relocate them like already said. So it´s not a bug.

    Are you serious?!

    Did you actually try it?

  • ozon
    ozon SwitzerlandMember Posts: 347 Saw
    edited January 19

    but as far as I know the Maschine 2 Factory Library and the Native Browser Preview Library can't be relocated in Native Access like for Kontakt libraries

    @Jeremy @ NI then NA shouldn’t offer that function for them.

    Similar problem for Control Editor BTW.

    @ozon Does that work for you ?

    A fresh install works also without uninstalling first, that’s not the issue.

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 635 mod

    Hey @ozon I'm sorry, as I said I'm not a Native Access guru, this feature was not possible back in the days where I dealt with NA cases, my bad. I think the best is to get in touch with my colleagues here: http://bit.ly/NIsupport_install

    If it's indeed a bug they either can confirm it or try and reproduce it if it wasn't reported before.

  • ozon
    ozon SwitzerlandMember Posts: 347 Saw

    Hey @Jeremy @ NI no need to be sorry and thank you very much for your answer. I’ll sumbit it with that form.

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