Audio comes through headphones but not speakers

happolappu
happolappu Member Posts: 2 Newcomer

Hi! I recently just bought Komplete Audio 1 and when I connected it to the pc and downloaded the latest drivers, it only plays audio through headphones and not through speakers. What could be the problem?

Answers

  • mykejb
    mykejb Moderator Posts: 804 mod

    Assuming you're on Windows, do you have your speakers connected to the output of the KA1 or to the audio out of the PC?

    -- Mike

  • happolappu
    happolappu Member Posts: 2 Newcomer

    Yes I'm on Windows. I have them connected via RCA to my speakers and the Komplete Audio 1 via USB to my PC. I'm just flabbergasted that they don't play sound through the speakers, when I had my Focusrite, I didn't have that problem, it worked right out of the box and played sound through speakers.

  • mykejb
    mykejb Moderator Posts: 804 mod

    Ok, not sure that the problem might be as I don't have a KA1 to test with. With my S8 and my old S4 you have to route the Windows output to the correct channels on the interface, but I'm not sure if the KA has multiple channels.

    Hopefully someone who owns one will dive in and help.

    -- Mike

  • PoorFellow
    PoorFellow Moderator Posts: 1,528 mod
    edited December 2023


    It's probably something in Windows settings , and I can not find any information on how to tweak the N.I. ASIO driver. You could try installing another ASIO like ASIO4ALL and then include the off-line settings in the install and then see if you can tweak yourself out of it that way , I mean you can always uninstall it again. Though it ought to be noticed that I think that sometimes some people have had whatever problem when not using the recommended driver with their audio interface !

    Else there is always the VB-Audio "VOICEMEETER BANANA Advanced Mixer" (it's free/Donationware) that should let you route out of any problems.

    No matter what then please start by making a Windows Restore point manually so you can revert to that if need be !

  • mykejb
    mykejb Moderator Posts: 804 mod

    @happolappu Is this playing using a DAW and the ASIO drivers, or are you trying to play from Windows (media player/iTunes/YouTube etc)

    -- Mike

  • PK The DJ
    PK The DJ Member Posts: 805 Guru

    another ASIO like ASIO4ALL

    No, please don't do that! ASIO4ALL is not an ASIO driver.

    You should only use the ASIO driver supplied by Native Instruments for the KA1.

  • mykejb
    mykejb Moderator Posts: 804 mod

    Plus the nice thing about the proper Native Instruments ASIO drivers is they're multiclient so you can run multiple applications into them which can be really useful

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