komplet select 13 not loading pluggin

drusif

i recently bought a komplete A49 which came with komplete select. ive downloaded most of the sound packs with it and can see them in komplete. some of the packs let me audition the sounds but not of them load any think. i get the pluggin not found error (see attachment)

i have done NI recommendations of deleting the db3 file and even reinstalled the packs again but still get the same error.

Has any one else experienced this?

Screen Shot 2022-03-24 at 4.55.08 pm.png

Jeremy_NI

Hey @drusif I see you're in contact with our support, they should figure out what's happening on your system.