Trouble installing Super 8 from Native Access - "Disk Not Found"

Hexit93

Hi,

I've tried installing Super 8 and other plugins like "TRK-01 Kick" through Native Access but every time it throws out an error message:

Googling the problem hasn't helped. Running Latest version of Windows 11. Any solutions?

Cheers!

Jeremy_NI

If this error appears, it's usually that you setup some unzip/unarchive software as default app for disc images.
And those extract the iso instead of mounting it.

Mounting it like this should avoid the issue: https://support.native-instruments.com/hc/en-us/articles/115005811825-How-to-Mount-an-ISO-Disk-Image-Windows

And here you can change back the default app for iso files to "Windows Explorer" : https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-e5d82cad-17d1-c53b-3505-f10a32e1894d

B.Minor

https://community.native-instruments.com/discussion/19249/trouble-installing-super-8-from-native-access-disk-not-found

Did you also use the latest Native Access 2 application for the related download?

As far as I'm concerned there are also two different "streams" available for Super 8. Maybe you're installing the old one. And TRK-01 Kick was also included in earlier Komplete Start versions exclusively, but not anymore today.

Are you talking about new actual downloads, or are you trying to install these libraries by using existing installers you have saved previously on your local drive?

Emre Can

I have the same problem, can't install super 8. The driver is closing/ throwing NI Access out while the Installation is still in progress. Then it says disc not found?! Windows 11 Desktop PC running with Intel. I couldn’t find any solution to this. I have installed the latest version of Access 2. New downloads new installers,still doesn’t work. Help pls :(

Jeremy_NI

If this error appears, it's usually that you setup some unzip/unarchive software as default app for disc images.
And those extract the iso instead of mounting it.

Mounting it like this should avoid the issue: https://support.native-instruments.com/hc/en-us/articles/115005811825-How-to-Mount-an-ISO-Disk-Image-Windows

And here you can change back the default app for iso files to "Windows Explorer" : https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-e5d82cad-17d1-c53b-3505-f10a32e1894d