Unable to log in message persists

kennyray08

Purchased Kontakt 7 bundle and I can't seem to get it to load. I keep getting this message "Unable to log in". I have done everything NI solution wizard told me to do, but to no avail. Any help would be appreciated.

Jeremy_NI

@kennyray08 At the end of our wizard, if you answer no to every question you'll finally be able to submit a request to our installation support specialists: http://bit.ly/NIsupport_install

Sunborn

https://community.native-instruments.com/discussion/18721/unable-to-log-in-message-persists

Please provide more details.

Kontakt 7 or any other NI software, never asks for login! Only Native Access asks.

Jeremy_NI

@kennyray08 At the end of our wizard, if you answer no to every question you'll finally be able to submit a request to our installation support specialists: http://bit.ly/NIsupport_install

Vexod14

link is apparently dead, I'm stuck with the same issue. I've used Native Access last year and everything worked fine. I wanted to open it today, can't log in and support topic doesn't help at all. Where could I have a real human support from native instruments that can help me (and everyone else having that log in issue) ? Is there any e-mail or any secret installer that fixes anything ? Or can I get a download that just adds my newly purchased vst to kontakt 7 and that's it ? In my case I don't see why I need to open native access... it's another layer of "tools" that's apparently unstable which just brings in frustration and impeaches us to work properly, feel free to abandon it, we won't miss it...

PoorFellow

https://community.native-instruments.com/discussion/comment/147499#Comment_147499

Please read to my Support page functionality changes post here !