Kontrol S61 MK3 Firmware Update Issue
I would like some advice on how to go about updating the firmware for the S61 MK3. About two weeks ago I received my S61 and attempted to update the firmware. Everything went fine until an image like this popped up. Not my image but it was the exact same, just a different installed firmware version I do believe.
I did not know how to power cycle so I clicked retry and closed the updater and retried again to only get the same messaging. Eventually I googled how to power cycle and did that. Then I hit retry and got this exact message. This is from my PC.
At this point I found the trouble shooting guide which at the bottom stated if you see this the product is basically bricked. So, I returned it to the place of purchase and have a new one that will be sent to me tomorrow.
How do I make sure this does not happen again? What steps do I need to take to install this without issue?
Here is my current plan:
- Use external power supply this time.
- Use a USB C hub to connect to computer this time.
In this process when is it safe to quit the updater? When is it safe to retry?
Here is my system info:
Windows 10 Pro 22H2 Version (Edit - I am on the latest version of Windows and did see the DFU Entry)
64 GB 3600 DDR4
980 PRO NVMe M.2 SSDs direct into motherboard
Motherboard: ASUS Prime Z690-P D4 (Wi-Fi)
Graphics Card: GeForce RTX 3060 Ti 8GB
1000W Power Supply
I hope someone here can give guidance or maybe the firmware updater has been updated since and this will not be an issue. I really want this to work...really lost at this point.
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