Can’t add serial on Native access

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Ambeur
Ambeur Member Posts: 5 Newcomer
edited November 2023 in Native Access

Hello everyone !

I have to say I’m french so maybe my english we’ll not so well :D

I have a problem with adding a serial in native access. I bought something on impact soundworks, I received a code, but when I want to add it and when I paste the code, it dont fill in.

Here is a screen shot. Do you know how could I fix the problem ?


Thanks for reading me !

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Best Answer

  • lord-carlos
    lord-carlos Member Posts: 2,422 Expert
    Answer ✓
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    Your serial clearly does not fit into the serial box.

    I don't know much about kontakt, but I found this on the site that sells what you bought:

    https://faq.impactsoundworks.com/article/42-isw-installation-guide

    If your serial does not fit the textbox shown below, it is a Kontakt Full library. 

    ☝☝☝

    It seems like you have to download a .nki file from somewhere (Pulse?) and then load that into your fully paid version of kontakt. It will not work with the free version of kontakt.

Answers

  • Ambeur
    Ambeur Member Posts: 5 Newcomer
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    • will not be so well (oups :D)
  • lord-carlos
    lord-carlos Member Posts: 2,422 Expert
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    Probably best not to share there serial here.

    What did you buy?

    NI serials mostly have 5 chars in every box.

  • Monochrome
    Monochrome Member Posts: 1,142 Expert
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    You should delete the screenshot. Like, right now. Reupload it with a censored serial number.

  • Ambeur
    Ambeur Member Posts: 5 Newcomer
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    Oh, thank you @lord-carlos and @Monochrome for youor advice ! I realise now haha !

    @lord-carlos what "5 chars in every box » means ?

    I bought « ventus native american flute»


    Thank you very much you both for answering me !

  • lord-carlos
    lord-carlos Member Posts: 2,422 Expert
    Answer ✓
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    Your serial clearly does not fit into the serial box.

    I don't know much about kontakt, but I found this on the site that sells what you bought:

    https://faq.impactsoundworks.com/article/42-isw-installation-guide

    If your serial does not fit the textbox shown below, it is a Kontakt Full library. 

    ☝☝☝

    It seems like you have to download a .nki file from somewhere (Pulse?) and then load that into your fully paid version of kontakt. It will not work with the free version of kontakt.

  • Ambeur
    Ambeur Member Posts: 5 Newcomer
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    I just noticed that the code given with the native american flutes has more numbers than it should.

    I downloaded the file from pulse already, there is a code but it doesn’t work and I have a full version of Kontakt.

  • lord-carlos
    lord-carlos Member Posts: 2,422 Expert
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    Follow the guide that I posted.

  • Ambeur
    Ambeur Member Posts: 5 Newcomer
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    Oh yeah !! I understand now, the file is in « files » in the full Kontakt version. I got it.

    My problem is solved ! I just had to read properly 😅

    Thank you very much again for your time @lord-carlos !!

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