Order Status: "Under Review"

MarkFig

Good afternoon everyone! I placed an order yesterday and my order status has changed to "Under Review". Does anyone have any insight into that status? My card was already charged.

Thank you all so much in advance!

PoorFellow

https://community.native-instruments.com/discussion/18123/order-status-under-review

Only forum 'customer care' and support can help you and forum customer care is scarce at the moment , but I can try to call for @Nilo_NI , Nilo ! could you please take a look at the above users order status ?

At MarkFig else you have to contact customer support ! : https://support.native-instruments.com/hc/en-us/sections/360000092537

MarkFig

Thank you!

Schotty918

Having this issue now with a copy of RX Standard that I bought last Tuesday, is there any update on what happened with your order or how long it took to get confirmed?