Reaktor 6 Player - Installation failed: Review your location preferences

Sitchko
Sitchko Member Posts: 2 Newcomer
edited October 11 in Native Access

Can't Install Reaktor

Installation failed: Review your location preferences

Latest Version of NA 3.6.2 (2d2c1f6 / 1.14.0.0) and MacOS Sonoma, Mac Studio M2

How to fix that?

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Answers

  • LostInFoundation
    LostInFoundation Member Posts: 3,764 Expert
    edited October 7

    The only thing I see in your screenshots is that the Content location seems to be an external SSD.

    Is it plugged when you install? Is it recognized by the computer? Did you change its name?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,810 mod

    @Sitchko First of all, please note that our products are not officially supported on MacOS Sonoma: macOS 14 Sonoma Compatibility Statement

    I'm not sure if your issue is related though. Make sure to give full disk access to Native Access and the NTKDaemon, as explained here: Native Access Error Message: "Installation Failed" (Mac)

    If that doesn't help, try uninstalling Reaktor, as explained here: How to Uninstall Native Instruments Software from a Mac Computer

    Then install it from Native Access.

  • Sitchko
    Sitchko Member Posts: 2 Newcomer

    @Jeremy_NI

    If that doesn't help, try uninstalling Reaktor, 

    I just replaced my computer from intel to M2 without transferring the data, so this is the first install on empty system.

    Make sure to give full disk access to Native Access and the NTKDaemon

    All is fine with it

    image.png

    @LostInFoundation

    Is it plugged when you install? Is it recognized by the computer?

    Yep

    Did you change its name?

    Nope

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,810 mod

    @Sitchko That could be related to Sonoma, which is not supported yet. I'm checking if we can provide you with external installers.

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