My Maschine plus is getting a signature error every time I try to use it in standalone mode.

Oliver-Hiei
Oliver-Hiei Member Posts: 1 Newcomer
edited January 2022 in Maschine
My maschine+ will not update in standalone mode. Every time I turn it on it gives me three options: Shutdown,Reset,Update. When I press update I get an error that says

Invalid Signature
File: Maschine-image-release-x86-congatec-mmclk1-
Path:/run/media/mmcblk0p1
Contact Support for more information.

What does this mean? How do I fix this?

My maschine plus is not working in stand alone mode.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod
    Answer ✓

    If some of you are faced with a similar issue, or if your Maschine Plus is hanging at start or gets stuck on update, this is what you need to do:

    1) Please download the file “system-reset-v2.nut” from the attachments in this post

    2) Get the original SD-card from Maschine+ and insert it into the SD-card slot of your computer

    3) Copy and paste the file system-reset-v2.nut to the root level of the SD card (do not place it in any subfolders)

    4) Eject the SD-card and insert it into Maschine+

    5) Once you see the screen that says “You are about to update Maschine. Press update to proceed”, hit “UPDATE”.

    6) wait for the success message and hit “REBOOT”.

    If you are still having problems even after these steps, please get in touch with our Maschine Plus specialists here: http://bit.ly/NIsupport_maschine


Answers

  • Blindeddie
    Blindeddie Member Posts: 1,559 Expert
    The operative part of the message is "Contact Support for more information."  Since this is a user forum, you should submit a support ticket using the Maschine Support Wizard.
  • JesterMgee
    JesterMgee Member Posts: 2,275 Expert
    Did you try Reset?
  • Matt_NI
    Matt_NI Administrator Posts: 948 admin

    @Jeremy @ NI Did you see this error message before?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod

    Hey Oliver,

    I need to send you a file so I contacted you by email. Hopefully that works 🤞

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod

    Hey @Oliver-Hiei did you receive our emails ? Did it work out for you in the end ?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod
    Answer ✓

    If some of you are faced with a similar issue, or if your Maschine Plus is hanging at start or gets stuck on update, this is what you need to do:

    1) Please download the file “system-reset-v2.nut” from the attachments in this post

    2) Get the original SD-card from Maschine+ and insert it into the SD-card slot of your computer

    3) Copy and paste the file system-reset-v2.nut to the root level of the SD card (do not place it in any subfolders)

    4) Eject the SD-card and insert it into Maschine+

    5) Once you see the screen that says “You are about to update Maschine. Press update to proceed”, hit “UPDATE”.

    6) wait for the success message and hit “REBOOT”.

    If you are still having problems even after these steps, please get in touch with our Maschine Plus specialists here: http://bit.ly/NIsupport_maschine


  • Fab
    Fab Member Posts: 10 Newcomer

    if you are in guarantee send to Native quickly your Maschine +

    If the Maschine are more 2 years she is dead and buy an other or pay the reparation and sending or go to garbage…

    For a default by Native it’s shame but it’s the only way….

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