S4mk3 crossfader moves itself

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Iliasbakeas
Iliasbakeas Member Posts: 2 Newcomer
edited September 2023 in Traktor Software & Hardware

So, I bought a S4mk3 a week ago and today I found why channel b and d didn’t have sound! the crossfader was moving itself mostly on the left side ! Can I solve it or just send it back cause the warranty?

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  • Markovicz
    Markovicz Customer Care Posts: 381 mod
    edited September 2023 Answer ✓
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    Hey @Iliasbakeas,

    this sounds pretty much like a hardware flaw, so please get in touch with NI Hardware Support h e r e to have this properly checked.

  • Iliasbakeas
    Iliasbakeas Member Posts: 2 Newcomer
    Answer ✓
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    Did it already, thanks

Answers

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
    edited September 2023 Answer ✓
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    Hey @Iliasbakeas,

    this sounds pretty much like a hardware flaw, so please get in touch with NI Hardware Support h e r e to have this properly checked.

  • Iliasbakeas
    Iliasbakeas Member Posts: 2 Newcomer
    Answer ✓
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    Did it already, thanks

  • lord-carlos
    lord-carlos Member Posts: 2,446 Expert
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    It moves from bass vibrations?

    You can also disable it if you want. I never use mine.

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