About Native Access 2
Hi,
I've a problem when i would like to start Native Access 2.
I write my id, my password.
My message error IS : "Unable to log"
No response from Native.
Can you help me please,
Thanks,
Yoz.
Best Answer
-
@Yoz There was an issue that is now fixed, so it should work now. You say "no response from Native" but it seems you did not contact our support, I could not find any recent request from you regarding this issue. If you need to get in touch for that, you can use this typeform: http://bit.ly/NIsupport_install
0
Answers
-
Would first try that username and password in a web browser and ensure you can login to your account here:
Native Instruments - Software And Hardware For Music Production And Djing (native-instruments.com)
If you can login there and can see your account, your products etc - then you should be able to login to Native Access.
But check this thread too - there appears to be something odd going on:
I was able to login to my Native Access about an hour ago with no issues.
VP
0 -
@Yoz There was an issue that is now fixed, so it should work now. You say "no response from Native" but it seems you did not contact our support, I could not find any recent request from you regarding this issue. If you need to get in touch for that, you can use this typeform: http://bit.ly/NIsupport_install
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 723 Tech Talks
- 3.8K Native Access
- 15.6K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.4K Kontakt
- 1.5K Reaktor
- 360 Battery 4
- 803 Guitar Rig & FX
- 410 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.4K Maschine
- 6.9K Traktor
- 6.9K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators