Maschine+ Standalone 1.4.5.2 . Kontakt instruments are loaded without sound.

verydarksun

how do i fix this ... i looked in the discussions and it looks like a common problem.

any help on fixing this please would be appreciated.

LostInFoundation

Can you point us at other discussions threating that?

verydarksun

https://community.native-instruments.com/discussion/8566/maschine-standalone-1-4-4-0-kontakt-instruments-are-loaded-without-sound

also left a comment there but ... the thread has been open for a while.

i know i am on 1.4.5.2  but the problem is the same and easy to recreate.

LostInFoundation

No one wrote anything about it anymore. And I don’t have the same issues on my M+. Therefore I don’t know what to tell you.

Hope they will answer telling you if they solved and how

ozon

Did you contact support and open a ticket?

IIRC this problem could be caused by your licenses not being correctly recognized on the M+. If this is the case, it can only be fixed by NI support.

verydarksun

Just done it .. thanks fingers crossed.

Jeremy_NI

@verydarksun Does it happen with projects created on Maschine Plus or with projects started or worked on the Maschine desktop software?

verydarksun

just booted mac and it works fine with saving and loading but the Maschine Plus does not work correctly. (see attached )

i definitely have a licenses for it.

someone on this forum said 'I found the reason , the kontakt factory selection 1.4.2 library is not registered inside the Maschine + device , or a registration error . Kontakt perceives it as a third-party unencrypted library and allows you to listen for an hour. '

And i can confirm that if i leave the Maschine Plus on for over an hour the sound stops.

so it just needs the licenses to be sorted. not a fault with the hardware

let me know if you need any more info.

Jeremy_NI

I've contacted you by email, my colleagues will need to have a deeper look.