Kontakt 7 bundle update

Ambientdave

Hello

I made a mistake in purchasing this Kontakt bundle update, ( I have products to qualify for the lower price) But not downloaded it

thought it was an upgrade from Kontakt 6 to 7, What is this Kontakt 7 bundle update?

I have sent a request for a refund,but no reply,as yet

And I cant find the product anywhere in my Native access,

Any advice,thank you

Sunborn

https://community.native-instruments.com/discussion/15607/kontakt-7-bundle-update

Bundle update include those things:

https://www.native-instruments.com/en/products/komplete/samplers/kontakt-7/library/?_ga=2.215817687.1736706200.1680476917-1626096882.1639297297

It is not an upgrade to Kontakt 7 full version.

Sunborn

https://community.native-instruments.com/discussion/comment/87327#Comment_87327

It doesn't matter if you have lot of libraries, but if you already have Kontakt 6 Full version (not the Player), you should qualified for a discount.

Sunborn

https://community.native-instruments.com/discussion/15607/kontakt-7-bundle-update

Bundle update include those things:

https://www.native-instruments.com/en/products/komplete/samplers/kontakt-7/library/?_ga=2.215817687.1736706200.1680476917-1626096882.1639297297

It is not an upgrade to Kontakt 7 full version.

Ambientdave

https://community.native-instruments.com/discussion/comment/87318#Comment_87318

Thank you very much.Yeah I have bought the upgrade for the instruments. A mistake on my part

Oddly it says I dont qualify for the full version of Kontakt 7 yet I have a lot of libraries for Kontakt that do fit the bill,so to speak

Sunborn

https://community.native-instruments.com/discussion/comment/87327#Comment_87327

It doesn't matter if you have lot of libraries, but if you already have Kontakt 6 Full version (not the Player), you should qualified for a discount.

Ambientdave

https://community.native-instruments.com/discussion/comment/87335#Comment_87335

Yes thats right I will look later as Im heading off to work in a bit

Thanks again for you help

Ambientdave

I have Komplete 10 which comes with Kontakt 5

So its a mistake on my part,not yet heard back from Native Instruments.

I know I cant get a refund of what I bought,but hope they can offset the cost, towards Komplete 14 standard, upgrade, which is what I should have bought

Since this has the full version of Kontakt 7

Otherwise I have got something which I have wasted money on I cant use!! What a mess!!

Ambientdave

I got a refund,as a token gesture of goodwill for this Kontakt bundle update,after explaining my mistake

Really pleased,great customer service

I bought the correct Komplete 14 as an upgrade instead