Installation failed for Session Horns, Session Strings, Scarbee Funk. Keeps failling installation.

george8169
george8169 Member Posts: 1 Newcomer
edited October 22 in Native Access
A screenshot of Native Access showing an error message saying Installation Failed.

I own Komplete Kontrol 14. Just recently I wiped out my HD and installed Ventura for Mac. I downloaded all except Session Horns. Keeps failing install. I tried all of the suggestions, however to no avail. Can anyone help? If you respond, please include step by step instructions. Thanks in advance.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,771 mod
    Answer ✓

    The issue has been fixed on our side. You should simply restart your computer and try again.

Answers

  • gremmies
    gremmies Member Posts: 1 Newcomer

    Same issue here, macOS Ventura 13.4

  • hmztsurukawa
    hmztsurukawa Member Posts: 2 Newcomer

    Me too same issue! macOS 13.5 on Mac Studio 2022 M1Max

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,852 admin

    Hi all, unfortunately this is a known issue with the latest version of Native Access atm. Affected products are Session Horns, Session Strings, Kontakt 5 and Scarbee Funk Guitarist. I'll DM you direct download links.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,771 mod
    edited August 2023

    The issue is caused by NA not downloading the latest installers of these products and because they contain 32bit residues they will fail on Mac Os 10.15 and higher.

    The issue is currently being investigated and hopefully fixed soon.In the meantime the correct installers are available here:

    Session Strings 1.3.0.3

    Kontakt 5.8.1.1 for Mac

    Session Horns 1.1.0.3.1

    Scarbee Funk Guitarist 1.2.0.2

  • L.A.Taylor
    L.A.Taylor Member Posts: 13 Member

    Same issue here.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,771 mod
    Answer ✓

    The issue has been fixed on our side. You should simply restart your computer and try again.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,852 admin
    edited August 2023

    This issue has now been fixed. Apologies for the inconveniences everyone.

    @L.A.Taylor Can you please log out of Native Access, restart your computer, and log back into Native Access?

  • L.A.Taylor
    L.A.Taylor Member Posts: 13 Member

    Thanks , worked a treat

  • The Exponent
    The Exponent Member Posts: 4 Newcomer
    edited September 2023

    <deleted>

    Created a separate discussion because my issue with a different library not in this list.

  • Kasz
    Kasz Member Posts: 1 Newcomer

    I just dowloaded NA this week and I'm having this issue still. Tried all the fixes I've found on these forums. Mac Ventura 13.0.1. Any ideas?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,771 mod

    If nothing in this thread helped, please get in touch with our installation specialists here: http://bit.ly/NIsupport_install

This discussion has been closed.
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