Native Access 3.4 disables all versions of Traktor Pro 3 prior to 3.9.

Nativo · 2023-07-27T10:08:37+00:00

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If you have Mac M1 or M2 processors (I have OSX 12.6.3 Monterey) don't open Native Access, it updates to the latest version 3.4 and disables your versions of Traktor Pro 3 prior to 3.9. It happened to me and I had to update to this latest version (3.9).

Users want to continue to have access to use our previous versions of Traktor.

Does anyone know if they will fix this?

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Accepted answers

Jeremy_NI

@Nativo I see that you were in contact with our support and that you manged to fix the issue.

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Sunborn

https://community.native-instruments.com/discussion/15452/native-access-3-4-disables-all-versions-of-traktor-pro-3-prior-to-3-9

There is nothing to fix.

Traktor updated to it's latest version and not to some older one, as it should, as any other software does.

You can ask admins here to provide you with a link of an older version, but i can't see what is the point for such thing....

Nativo

Hasta ahora siempre ha podido utilizar el cliente sus versiones anteriores de Traktor. Esto te daba la posibilidad de utilizar las versiones anteriores si la última versión instalada es inestable o no te va del todo bien.

Porque ahora no nos siguen dando esta posibilidad?

Sunborn

https://community.native-instruments.com/discussion/comment/86475#Comment_86475

Please use English language on the forum, thank you :-)

LostInFoundation

https://community.native-instruments.com/discussion/comment/86475#Comment_86475

Do you mean that you were able to install an older version of Traktor through NA? Because I never seen such possibility.

What is not clear is when you say “disables your versions of Traktor Pro 3 prior to 3.9”. It means that without installing 3.9 update your Traktor was disabled by NA (and therefore, as you said, you were forced to install 3.9)? Because this would be quite serious

Nativo

https://community.native-instruments.com/discussion/comment/86486#Comment_86486

Until now you have always been able to use the client with your previous versions of Traktor. This gave you the possibility to use the previous versions if the last version installed is unstable or does not work at all.

Why don't they continue to give us this possibility now?

Nativo

https://community.native-instruments.com/discussion/comment/86488#Comment_86488

Exactly, when you open Native Access it updates to version 3.4. automatically deactivates all installed versions prior to version 3.9 of Traktor.

LostInFoundation

https://community.native-instruments.com/discussion/comment/86506#Comment_86506

What do you mean with deactivates?

If they go in demo mode, it’s an issue that is known (https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access), if the program cannot work anymore because they block it to force you to update to latest version is way more serious

Nativo

https://community.native-instruments.com/discussion/comment/86508#Comment_86508

When I say disable, I mean this:

The next step I do is click on "open Native Access" but this does not activate the versions I had installed. So you installed the latest version 3.9 of Traktor and this does activate it.

LostInFoundation

It was in demo mode. The article I linked could have helped

Nativo

https://community.native-instruments.com/discussion/comment/86513#Comment_86513

Now I have the latest version 3.9 activated and in demo mode (deactivated) the previous versions.

Nativo

https://community.native-instruments.com/discussion/comment/86513#Comment_86513

I have tried all the methods indicated in the link and versions prior to 3.9 are still in demo mode (disabled).

LostInFoundation

Having now 3.9, I don’t know how these kind of things work

Jeremy_NI

@Nativo I see that you were in contact with our support and that you manged to fix the issue.

Nativo

https://community.native-instruments.com/discussion/comment/89473#Comment_89473

The problem has no solution. wWhen you open Native Access it updates to version 3.4. automatically deactivates all installed versions prior to version 3.9 of Traktor.

I have no choice but to use only version 3.9.

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