Couldn’t upgrade to traktor 3 even after paying 49$

I have traktor S4 MK2 and am a registered traktor pro 2 user, I just paid for upgrade but I cannot see the upgrade in native acess 2.

Please help

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Traktor Pro 3

Accepted answers

Please check for solutions here:

https://support.native-instruments.com/hc/en-us/articles/360000166958-My-Product-is-Missing-in-Native-Access

and here:

https://support.native-instruments.com/hc/en-us/articles/4410096900241-I-Cannot-Find-a-Product-Update-in-Native-Access

All comments

Please check for solutions here:

https://support.native-instruments.com/hc/en-us/articles/360000166958-My-Product-is-Missing-in-Native-Access

and here:

https://support.native-instruments.com/hc/en-us/articles/4410096900241-I-Cannot-Find-a-Product-Update-in-Native-Access

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