Raum causes Ableton Live Crash

Gerry Vergult
Gerry Vergult Member Posts: 5 Newcomer
edited October 22 in Komplete General

Hi,

Since i have updated Ableton Live to version 11.3, Live crashes when I open Raum.

What can I do to avoid this?

I already re-installed Raum and I use the latest version of Live.

Kind regards,

Gerry

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Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,461 Expert

    Does it happen also elsewhere? If you load Raum in another DAW (even only in Komplete Kontrol) does it crash?

  • Gerry Vergult
    Gerry Vergult Member Posts: 5 Newcomer

    Well, Raum can be used in Guitar Rig 6 and there it works normally.

    But in Komplete Kontrol it works in standalone, but not as a plugin in Live.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod

    @Gerry Vergult I'd recommend to completely uninstall Raum with our NIregtool, found in this article: Fixing Software Update Installation Issues (Windows)

    Then reinstall with Native Access.

  • Gerry Vergult
    Gerry Vergult Member Posts: 5 Newcomer

    Hi Jeremy,

    I have done this but Live crashes again, whan Raum was re-installed.


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod

    @Gerry Vergult I've contacted you by email regarding this issue, we'll need to have a deeper look in your system.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod
    Answer ✓

    @Gerry Vergult My colleagues proposed this step but you never got back, did that work out in the end?

    My NI Software Crashes at Startup (Windows)

  • nikk-o
    nikk-o Member Posts: 1 Member

    bonjour, raum me fait crasher mon daw… je l'ai désinstallé et réinstallé mais toujours pareil… Avez vous trouver une solution?

  • DunedinDragon
    DunedinDragon Member Posts: 947 Guru

    I'm running Ableton 11.3.21 on Windows 10. No problem with Raum 1.3.1. What specific versions and OS are you on?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,402 mod

    Hey @nikk-o You may have noticed the forum is in English only, it's also in our communiuty guidelines. You can use online translators like DeepL and GoogleTranslate. Thanks.

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