Reaching Out For Help From NI Support

DarrenM

I can't even find an email address on the site that works.

Thanks, Darren

Brad Yost

You (like the rest of us) need to file a support ticket by jumping through the hoops HERE.

D-One

https://community.native-instruments.com/discussion/14564/reaching-out-for-help-from-ni-support

It's a really bad idea to leave your email out there on a public forum, all sorts of I'll intentioned people scrape forums for this kind of data for phishing scams and whatnot... I censored your post.

Contact support via the official methods and make a ticket like @Brad Yost said and you will be able to talk to them via email.