I can't even find an email address on the site that works.
Thanks, Darren
You (like the rest of us) need to file a support ticket by jumping through the hoops HERE.
It's a really bad idea to leave your email out there on a public forum, all sorts of I'll intentioned people scrape forums for this kind of data for phishing scams and whatnot... I censored your post.
Contact support via the official methods and make a ticket like @Brad Yost said and you will be able to talk to them via email.