Getting Loading Products just spinning in Native Access and have tried everything

Farrestor

Any advice? I've gone through all the troubleshooting. Installed and reinstalled. Cant figure it out.

Jeremy_NI

In case you need help with installation, feel free to contact our support here: http://bit.ly/NIsupport_install

LostInFoundation

By “loading” you mean downloading or installing?

Farrestor

No I can't even get Native Access to open. It just spins and states Loading Products.

Farrestor

Thanks for trying. I downloaded the old native access version and it is working. I just need to make sure I look at the forums before buying a product. The bugs and difficulty are insane compared to other companies.

Jeremy_NI

In case you need help with installation, feel free to contact our support here: http://bit.ly/NIsupport_install

darn

Spinning forever Version 3.9.1 (92457bd / 1.16.0.0) -- Intel iMac

Any suggestions?

Thanks!

PoorFellow

https://community.native-instruments.com/discussion/comment/142108#Comment_142108

Did you give full disk access to ALL NI apps including NTKDaemon ?

How to Enable Full Disk Access on macOS

Compatibility of Native Instruments Products on macOS (you didn't tell OS version so please check the compatibility page !)

Else maybe try to re-install and check full disk access again ! Be sure to be using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier),

Native Access Legacy Installers for Older Operating Systems

Legacy Installers for Native Instruments Software Products

Kontakt (Player) Legacy Installers for Older Operating Systems