Existing single licenses duplicated after bundle upgrade?

Chrisch
Chrisch Member Posts: 3 Newcomer

Hello, I have recently upgraded from Komplete Select to Standard. My new bundle includes pianos for which I previously owned individual licenses (Noire and The Grandeur). Do I now have duplicate licenses for each of these instruments and can resell the individual licenses that are not part of the bundle, or would I then be missing the instruments in the overall package after selling them? I ask because, as I said, I have not purchased a full version and am now unsure whether NI has perhaps "credited" the already existing licenses with this upgrade. 

Normally this should not be the case, but I prefer to play it safe. And I would be grateful for a clear answer.

Best Answer

  • Monochrome
    Monochrome Member Posts: 1,062 Expert
    edited June 2023 Answer ✓

    "Are the existing individual licenses independent from the licenses of the bundle?"

    Yes!

    "Some vendors deduct existing licenses from the price of bundle purchases."

    Unfortunately, NI doesn't do that... but on the plus side, you can sell licenses that you no longer need.

    To find your individual licenses/duplicates, take a look into your account. Under Products, Serials & Downloads, you can see all of your products and their respective serial numbers. Komplete 14 and its content will just be listed as "KOMPLETE 14 <edition> <update/upgrade>". If you find Noire and The Grandeur listed separately there, then that means these are your individual licenses.

Answers

  • Paule
    Paule Member Posts: 1,328 Expert
  • Chrisch
    Chrisch Member Posts: 3 Newcomer

    Thanks for the answer, Paule. But my question is aimed at something different (and maybe I didn't ask it clearly enough): Are the existing individual licenses independent from the licenses of the bundle? Or were the existing licenses included in the "personal" offer on the upgrade? Some vendors deduct existing licenses from the price of bundle purchases. And I don't know if NI does the same.

    I don't think so, but I want to be sure before selling my Licences.

  • Monochrome
    Monochrome Member Posts: 1,062 Expert
    edited June 2023 Answer ✓

    "Are the existing individual licenses independent from the licenses of the bundle?"

    Yes!

    "Some vendors deduct existing licenses from the price of bundle purchases."

    Unfortunately, NI doesn't do that... but on the plus side, you can sell licenses that you no longer need.

    To find your individual licenses/duplicates, take a look into your account. Under Products, Serials & Downloads, you can see all of your products and their respective serial numbers. Komplete 14 and its content will just be listed as "KOMPLETE 14 <edition> <update/upgrade>". If you find Noire and The Grandeur listed separately there, then that means these are your individual licenses.

  • Chrisch
    Chrisch Member Posts: 3 Newcomer

    Thanks for the quick response, Monochrome! I think my question is answered with this. 

    It was just a bit confusing for me, because my first Komplete bundle was part of another hardware bundle and also a larger number of other related single licenses are listed there. So it was not obvious for me which license belongs to which bundle. Now everything is clear, thanks ;-)

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