hello everyone!
Well, yesterday I registered komplete 14 ultimate, all good, now I can download my products from native access. Then I decided to upgrade to the komplete collectors, still everything was fine, I received the serial, the kollectors products appear in native access, but when I register it, it tells me missing product base
Now, the komplete 14 ultimate I bought with a us address, and komplete collectors I bought with a mexico address.
do you think that is the problem?
What I can do? return it and then buy it again? And if so, how long would the refund take?
Thank you very much for your answers!
sorry for my bad english
