3 updates, install fails
i have 3 updates. komplete kontrol, kontakt 7 free player, and maschine two essentials. all are install failed. i downloaded ni uninstall reg tool and followed instructions. all still fail. need help.
Best Answer
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Thanks for providing those.
The issue here is caused by the fact that you have set your download and content locations to the root level of your D: drive. Native Access is not able to write correctly to root level locations, it requires a folder to write to.
Please create a folder called "Downloads" on your D: Drive, then set this as your Download Location in Native Access (so it reads D:\Downloads).
Then repeat the process for your Content Location - create a folder called "Content" and set this as the Content location in Native Access (so it reads D:\Content).
Your installations should then run as expected.
If you need any further assistance, please let us know.
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Answers
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Are you using “update all”? Or doing them one by one?
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i did it both ways.
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Check if some files (maybe corrupted) remained in the download folder.
It could also be a case of servers having problems (I immagine that since Summer of Sound just started they have a lot of people downloading their newly bought products). Maybe you’ll just have to wait and try in another moment
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I bought schema dark and butch vigs drums both of them downloaded and installed just fine. now im up to 5 updates that wont install.
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Sorry, but we can’t fight against the mess latest Native Acess is. I give up
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what about going back to Access 2?
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Please provide us with a screenshot of your Installation preferences in Native Access, so that we can take a look.
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Like I said I reinstalled everything on to an external hard drive. Traktor says it's on my laptop. Please keep in mind it has been a long time since I had a pc or computer in a long time.
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Thanks for providing those.
The issue here is caused by the fact that you have set your download and content locations to the root level of your D: drive. Native Access is not able to write correctly to root level locations, it requires a folder to write to.
Please create a folder called "Downloads" on your D: Drive, then set this as your Download Location in Native Access (so it reads D:\Downloads).
Then repeat the process for your Content Location - create a folder called "Content" and set this as the Content location in Native Access (so it reads D:\Content).
Your installations should then run as expected.
If you need any further assistance, please let us know.
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I noticed that to. This is what my D: drive looks like at the moment.
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