Native access won't let me download a heavyocity library after changing my pc

Stranger

i bought Master session ethnic percussion library from Heavyocity a while ago, but now i'm trying to install it again in a new pc and native access keeps asking me to locate the library even though i haven't downloaded it yet

Stranger

Okay the problem was that i have to download the Heavyocity portal and download it from there first

Paule

IMHO Heavyocity isn't part of NI selling anymore. So you've to register at the third-party developer directly.

https://support.native-instruments.com/hc/en-us/articles/209562889-Aktivierungs-Fehlermeldung-Die-Seriennummer-ist-gesperrt-The-Serial-has-been-locked

Stranger

Okay the problem was that i have to download the Heavyocity portal and download it from there first