I can't run native access in my OSX Yosemite?

aloscertales

I have downloaded the Native Access 10.15 for my Osx but when I try to run it Native Access trys to search the last update and the download failed (The net is all right). I click in the website to do it by myself but when I have downloaded the lastest version( The downloaded is the Native Access 2) it doesn't work for this Osx.

What can I do?, Maschine MK1 dosent work with my other mac because is too new and I would like to use with this the older and it runs but I want to activate the software etc but Native Access dosen't work, so I CAN'T.... despite that Native says that it has some versions of Native access for my OSX.

What am I doing wrong? Someone has a solution?

Thank you in advance and sorry for my English, I'm not a Native Speaker😂

Agus

Uwe303

Strange that it tries to download a newer version cause it is already the latest supported version. Maybe you contact support i don't know how the legacy versions are supposed to work. I always thought they just run without update for obvious and mentioned reasons.

aloscertales

I looked in my hd copy sustem of the Mac and I run the “Service Center”, the old Native service and it runs….then I received the answer of Native Instruments but I haven’t had time to prove, this is their answer….

The issue seems to be caused by outdated security certificates on Mac Os 10.9 and 10.10.

https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/

Looking into it we found the following recommendations on how to resolve the issue:

1.

“Go to https://letsencrypt.org/certificates/

Download the ISRG Root X1 .pem file and then follow the instructions here:

https://www.bounca.org/tutorials/install_root_certificate.html

(screenshots are in Dutch…)”

2.

"1.)Keychain Access => Unlock System Keychain => File => Import => isrgrootx1.pem (See: FDS’s comment above for link to this cert. [ https://letsencrypt.org/certs/isrgrootx1.pem ]

2) Select this cert which in KeyChain Access will be UNTRUSTED => Get Info => Trust => Change to “Always Trust” => Quit Keychain Access"

Please note that we are recommending to install the latest compatible Mac Os on your computer since staying on an outdated os might pose a security risk.

Uwe303

Hello,

Here you have some links to supported versions in the table but read everything first https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS maybe it works that way - i guess you mean native access 1.5.1?

aloscertales

https://community.native-instruments.com/discussion/comment/62785#Comment_62785

Thank you for your help, but the problem is that Native Access is not soported by Yosemite 10.10 and I'm trying to find an "imposbible" solution??. The link you've sent my only confirm that is incompatible, but I would like to know if someone has been susccesful or has a trick to activate the software with Native Access, Service Center o without them...

Uwe303

According to that site it should work with na 1.5.1

https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems

aloscertales

Yes, Native says. that is ok.... bur when I run the app (the 1.5.1)trys to conect and download the last version, but the download dosen't start, the screen says that there is some problem and give me a link, (the net is Ok), I download the link that is in the screen but is the lastest version and doesn't run in my Mac...

Uwe303

Strange that it tries to download a newer version cause it is already the latest supported version. Maybe you contact support i don't know how the legacy versions are supposed to work. I always thought they just run without update for obvious and mentioned reasons.

aloscertales

Thank you so much. I've write Native and I wish they can solve my problem. I will tell you if I'm suscessfull.😎

Hank T

I have the same problem running in Yosemite with NA 1.5.1. Never resolved. I ended up giving up and let my Mac collect dust. Every now and then, I search this forum for possible update, but never see any solution to the issue. If you do get an answer, can you please post the solution here?

Hank T

My lucky day, probably yours too..... this solution works:

https://community.native-instruments.com/discussion/6453/still-getting-download-failed-on-native-access-1-5-1

Looks like it is a certificate issue that prevents the NI update app to verify that there is no more update to NA 1.5.1.

aloscertales

I looked in my hd copy sustem of the Mac and I run the “Service Center”, the old Native service and it runs….then I received the answer of Native Instruments but I haven’t had time to prove, this is their answer….

The issue seems to be caused by outdated security certificates on Mac Os 10.9 and 10.10.

https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/

Looking into it we found the following recommendations on how to resolve the issue:

1.

“Go to https://letsencrypt.org/certificates/

Download the ISRG Root X1 .pem file and then follow the instructions here:

https://www.bounca.org/tutorials/install_root_certificate.html

(screenshots are in Dutch…)”

2.

"1.)Keychain Access => Unlock System Keychain => File => Import => isrgrootx1.pem (See: FDS’s comment above for link to this cert. [ https://letsencrypt.org/certs/isrgrootx1.pem ]

2) Select this cert which in KeyChain Access will be UNTRUSTED => Get Info => Trust => Change to “Always Trust” => Quit Keychain Access"

Please note that we are recommending to install the latest compatible Mac Os on your computer since staying on an outdated os might pose a security risk.