Still getting "download failed" on Native Access 1.5.1

I had to switch out a boot drive to a new-ish computer. My version of Komplete was authorized there. Everything needs to be authorized again, but is installed--it is a bootable clone. But Native Access, once downloaded, says "download failed". Using Mac OS 10.10.5 with NA 1.5.1.
I've been through the forum and the support prompts, and am awaiting NI to answer my support ticket but please help if anyone has cracked this. It seems to be an issue. Thanks!
Best Answer
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Yes! It was this—
1.
“Go to https://letsencrypt.org/certificates/
Download the ISRG Root X1 .pem file and then follow the instructions here:
https://www.bounca.org/tutorials/install_root_certificate.html
(screenshots are in Dutch…)”
OR
2.
"1.)Keychain Access => Unlock System Keychain => File => Import => isrgrootx1.pem (See: FDS’s comment above for link to this cert. [ https://letsencrypt.org/certs/isrgrootx1.pem ]
2) Select this cert which in KeyChain Access will be UNTRUSTED => Get Info => Trust => Change to “Always Trust” => Quit Keychain Access"
1
Answers
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There is a new version 2.xx
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Doesn’t work with 10.10.5, gotta use Legacy version 1.5.1.
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Oh no! Well, in the meantime I’m going to drop in the original drive it was authorized on. I really need to get things sorted out ASAP. Thanks!
1 -
Yes! It was this—
1.
“Go to https://letsencrypt.org/certificates/
Download the ISRG Root X1 .pem file and then follow the instructions here:
https://www.bounca.org/tutorials/install_root_certificate.html
(screenshots are in Dutch…)”
OR
2.
"1.)Keychain Access => Unlock System Keychain => File => Import => isrgrootx1.pem (See: FDS’s comment above for link to this cert. [ https://letsencrypt.org/certs/isrgrootx1.pem ]
2) Select this cert which in KeyChain Access will be UNTRUSTED => Get Info => Trust => Change to “Always Trust” => Quit Keychain Access"
1 -
DISCLAIMER: Let me clarify. This is what MY solution was. I don’t know if anyone else will have the same issue or if they should do it. I’m not responsible nor am an expert. I’m just pasting in the solution they sent me that worked for me! Thanks!
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waiting for an answer on the 10.10.5 issue as well and i'm not sure about these links provided
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I was just sharing what NI told me to do and this worked and they marked as resolved, see above!
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Thank You!! Having this exact issue with Yosemite, this resolved the issue. Was able to license my products a year ago on another 10.10.5 machine but recently ran into this issue. Added the cert and set it to allow in keychain access, quit and reopened Native Access and it's working!!!
0
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