Changed email and password now my license is Not Transferable

MichaelHermina
MichaelHermina Member Posts: 12 Newcomer
in Komplete General

I have changed my NI email and password and my Komplete 13 Ultimate changed from being transferable to not transferable. Has anyone encountered such an issue?


This is not the account I have the problem with; can't seem to access the community with that native email.

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Best Answer

  • Matt_NI
    Matt_NI Administrator Posts: 948 admin
    Answer ✓

    Don't quote me on it but I believe this expected and done to protect accounts. We can obviously still transfer your licenses if you contact our team here: https://bit.ly/n1registr

Answers

  • Matt_NI
    Matt_NI Administrator Posts: 948 admin
    Answer ✓

    Don't quote me on it but I believe this expected and done to protect accounts. We can obviously still transfer your licenses if you contact our team here: https://bit.ly/n1registr

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