Trying To Sell My Maschine Mk3 but can't transfer the software? it's locked

Qwasian
Qwasian Member Posts: 13 Newcomer
edited March 31 in Maschine

Trying To Sell My Maschine Mk3 but can't transfer the software? it's locked


is the only way to contact native instruments an e-mail? I don't see any phone numbers or chat features to contact them?


I purchased the item months ago so it should be past that time? I don't understand why it's locked

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Best Answer

  • ozon
    ozon Member Posts: 1,049 Expert
    Answer ✓

    AFAIK, there’s no need to transfer the software for the Mk3, only the hardware registration. The new owner of the hardware will automatically receive a new software license upon registration of the hardware.

    You can contact NI support via contact form or online chat.

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