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Registration failed
Im trying to register my second hand Máschine plus and I already do it in my account and appears there with the correct serial number but when I try it in the hardware keeps showing me registration failed, the maschine has the last update.
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Have others had issues getting a support ticket
I tried a few days ago to contact support. AI told me i would receive a ticket in my email. days later… nope. yes checked spam. tried again today. nope.. email is correct. Any way to contact support?
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Problem launching Traktor Pro 2 on macOS High Sierra
ome time ago I reported an issue with the compatibility of my Traktor Kontrol S4 controller after switching to a newer MacBook Pro. Unfortunately, the controller did not work properly with the new machine, so after a few months I decided to bring my older computer—on which I had always prepared my DJ sets—back into working…
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Workaround for iDrum in current versions of Mac OS and Logic?
As many of us have experienced when we pull up old (or very old 15+ year old tunes in Logic files) many plug-ins (3rd party) do not load and do not exist anymore. I used iDrum a fair bit many years ago for dozens of tracks and rebuilding all those drums is a serious amount of time. Anyone have a possible work around for…
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File location gone. Like, literally gone.
At first, the problem was that it couldn't find the file location only. So i tried to delete all the kontakt 8 player related files as i can so that i can maybe do a clean reinstall since the repair files wont work. I've tried everything. Deleting kontakt 8 with NI Uninstall RegTool_64bit, Reinstalling Native access…
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Licence Transfer
Hi, I thought if you purchased a controller used and provided a copy of the receipt with serial number etc that i could have the software licence key transfered to me. previous owner husband deceased with sold me controller. is this not the case?
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Is it stolen? serial check
Hi, local fellow selling the Traktor Kontroler s4 mk2 for 100.00 cdn. No power cable etc, How can i confirm from serial number that it is not stolen? Im hoping this unit will solve my issue from getting sound from my stereo receiver to my laptop to stream with the mk2 in the middle. Thanks for any input
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3 different accounts for 1 purchase... why? And why doesn't it simply work?
I double click on Kontakt on my Desktop, then One Kit Wonder - Metal, and I get a blank screen… nothing works. And that's after having to set up an account with another company (Crate or w/e) in order to purchase a product from Get Good Drums, so that I can create an account with Native Instruments to download Kontrakt 8…
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Phone Support?
Hi remember talking to a german support agent on the phone not too long ago. Now I only can find this english speaking, not very helpful AI Bot. I have a lot of questions that this thing can not understand. I want to transfer some licenses, but I donÄt know which license I can transfer in order to transfer a product,…
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Unable to Add Additional Contact Details to My Account
Hello Support Team, I’m trying to add additional contact details to my Native Instruments account, such as a secondary email address or a mobile number, but I don’t see an option to do so. My current email address is linked to my broadband service provider, and that service will be terminated in two weeks because I’m…
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Nonexistant support
I've has a problem updating to Reaktor 6, I finally rolled back to a previous version, and I am fine now. I figured it out on my own. I had the worst experience with NA customer support ever! Does anyone work there? Does anyone actually communicate directly with customers. Is it all AI? If the product wasn't so good I…
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Waiting for repairs
Hello, I am trying to find some answers, but can't find them anywhere. I live in Australia and have sent my Maschine Plus for repairs after discussing with NI and establishing it needed repairing. My Maschine Plus was attempted delivery on Sat 3rd and was no accepted, so it is now just sitting at Deutsche Post. I have…
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Conectar maschine mikro mk3 con traktor kontrol s4
Como usar maschine mikro mk3 junto con traktor kontrol s4 con el programa traktor pro 4
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MAJOR DOWNLOAD LAGS
For the costs associated with the software, the extended lag time which results in hours lost just waiting for files to download is really unattractive and excessive. My system which routinely accesses 1100-1200Mbps is requiring times exceeding 1 hour to download a 38gb file. That's with all antispyware/malware, VPN,…
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Can we get rid of the 'Virtual Assistant' support chat?
I cannot imagine a more frustrating user experience than this
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VST3 plugin builds, works in Ableton, but disappears from Maschine after scan
Hi everyone. I’m trying to figure out why a plugin I built works fine in Ableton Live, but won’t show up inside Maschine. I built the Spectral Compressor plugin from the NIH-plug project (a Rust-based plugin framework). The build process finishes successfully and the plugin loads and works normally in Ableton Live. Here…
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DDM4000 MIDI CONNECTION
Dear NI community, I am quite new in the world of midi mappind and Behringer product. I have recently bought a DDM4000 as spare mixer,till now I used it few time in " standalone " mode connected to cdj.But I would love to explore MIDI capabilities. My setup is DDM4000/midi-usb cable/ TRaktor pro 3. I should have connected…
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The ID has been misused
The ID has been misused There is a purchase option for the full version of Kontakt 8 inside.
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traktor Pro S4 DJ software
My traktor kontrol Pro S4 DJ software disc broken how to download
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FIX: Mic + Audio Not Working on Traktor S4 MK3 (Windows 11, Focusrite Installed)
Summary: After a Windows update, my microphone stopped working in Traktor Pro 4 with a Traktor Kontrol S4 MK3. Audio routing became inconsistent: meters moved, devices appeared in Windows, but sound would not route correctly. The issue turned out to be a driver conflict between Focusrite and Traktor, not Traktor itself. My…