KOMPLETE KONTROL can't load in Logic Pro X
Hi all!
I get an error message when I try to open Komplete Kontrol in Logic Pro X.
It says something like "An Audio Unit plug-in reported a problem which might cause the system to become unstable. Please quit and restart Logic Pro."
And I get the option to Quit Logic or Recover.
Before this I got a black square that said Komplete Kontrol but there were no parameters/info or anything.
I've just switched Mac from Imac 2017 to Mac Mini M2 Pro.
I've tried giving full disk access and also deleted some plist files etc.
Any ideas?
Thanks for reading,
Dan
I did a rescan and this is the (crash?)report:
"validating Audio Unit Komplete Kontrol by Native Instruments:
AU Validation Tool
Version: 1.10.0
Copyright 2003-2019, Apple Inc. All Rights Reserved.
Specify -h (-help) for command options
--------------------------------------------------
VALIDATING AUDIO UNIT: 'aumu' - 'NiKK' - '-NI-'
--------------------------------------------------
Manufacturer String: Native Instruments
AudioUnit Name: Komplete Kontrol
Component Version: 2.9.4 (0x20904)
* * PASS
--------------------------------------------------
TESTING OPEN TIMES:
COLD:
Time to open AudioUnit: 299.495 ms
WARM:
Time to open AudioUnit: 121.756 ms
This AudioUnit is a version 2 implementation.
FIRST TIME:
Time for initialization: 0.029 ms
* * PASS
--------------------------------------------------
VERIFYING DEFAULT SCOPE FORMATS:
Input Scope Bus Configuration:
Default Bus Count:0
Output Scope Bus Configuration:
Default Bus Count:16
Format Bus 0: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 1: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 2: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 3: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 4: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 5: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 6: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 7: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 8: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 9: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 10: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 11: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 12: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 13: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 14: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Format Bus 15: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Bus 0, Has Channel Layouts: 0x650002
Default Layout (bus 0):
Tag=0x650002, Num Chan Descs=0
Bus 1, Has Channel Layouts: 0x650002
Default Layout (bus 1):
Tag=0x650002, Num Chan Descs=0
Bus 2, Has Channel Layouts: 0x650002
Default Layout (bus 2):
Tag=0x650002, Num Chan Descs=0
Bus 3, Has Channel Layouts: 0x650002
Default Layout (bus 3):
Tag=0x650002, Num Chan Descs=0
Bus 4, Has Channel Layouts: 0x650002
Default Layout (bus 4):
Tag=0x650002, Num Chan Descs=0
Bus 5, Has Channel Layouts: 0x650002
Default Layout (bus 5):
Tag=0x650002, Num Chan Descs=0
Bus 6, Has Channel Layouts: 0x650002
Default Layout (bus 6):
Tag=0x650002, Num Chan Descs=0
Bus 7, Has Channel Layouts: 0x650002
Default Layout (bus 7):
Tag=0x650002, Num Chan Descs=0
Bus 8, Has Channel Layouts: 0x650002
Default Layout (bus 8):
Tag=0x650002, Num Chan Descs=0
Bus 9, Has Channel Layouts: 0x650002
Default Layout (bus 9):
Tag=0x650002, Num Chan Descs=0
Bus 10, Has Channel Layouts: 0x650002
Default Layout (bus 10):
Tag=0x650002, Num Chan Descs=0
Bus 11, Has Channel Layouts: 0x650002
Default Layout (bus 11):
Tag=0x650002, Num Chan Descs=0
Bus 12, Has Channel Layouts: 0x650002
Default Layout (bus 12):
Tag=0x650002, Num Chan Descs=0
Bus 13, Has Channel Layouts: 0x650002
Default Layout (bus 13):
Tag=0x650002, Num Chan Descs=0
Bus 14, Has Channel Layouts: 0x650002
Default Layout (bus 14):
Tag=0x650002, Num Chan Descs=0
Bus 15, Has Channel Layouts: 0x650002
Default Layout (bus 15):
Tag=0x650002, Num Chan Descs=0
* * PASS
--------------------------------------------------
VERIFYING REQUIRED PROPERTIES:
* * PASS
--------------------------------------------------
VERIFYING RECOMMENDED PROPERTIES:
VERIFYING PROPERTY: Latency
PASS
* * PASS
--------------------------------------------------
VERIFYING OPTIONAL PROPERTIES:
* * PASS
--------------------------------------------------
VERIFYING SPECIAL PROPERTIES:
VERIFYING CUSTOM UI
Cocoa Views Available: 1
NIKompleteKontrolAUCocoaViewFactory
PASS
VERIFYING CLASS INFO
PASS
TESTING HOST CALLBACKS
PASS
* * PASS
--------------------------------------------------
PUBLISHED PARAMETER INFO:
# # # 1195 Global Scope Parameters:
WARNING: retrievedValue = 0.000000 (was 1.000000), Parameter did not retain maximum value when set
WARNING: retrievedValue = 0.000000 (was 1.000000), Parameter did not retain maximum value when set
* * PASS
--------------------------------------------------
FORMAT TESTS:
Reported Channel Capabilities (explicit):
[0, 2] [0, 32]
No Input, Output Chans:
0-1 0-2 0-4 0-5 0-6 0-7 0-8
X
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:1
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:4
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:5
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:6
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:7
WARNING: Can Initialize Unit to un-supported num channels:InputChan:0, OutputChan:8
# # AudioChannelLayouts (1), Output Scope:
ChannelLayout is Writable: T
The Unit publishes the following Channel Layouts:
0x650002,
Is Audio Channel Layout Available:
Mono Stereo Binau. AU_4 Ambi. AU_5 AU_5_0 AU_6 AU_6_0 AU_7_0 AU_7_0F AU_8 AU_5_1 AU_6_1 AU_7_1 AU_7_1F
X
Current Format:AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Current Format Tag = 0x650002, New Format Tag = 0x650002, Successsful
* * PASS
--------------------------------------------------
RENDER TESTS:
Output Format: AudioStreamBasicDescription: 2 ch, 44100 Hz, Float32, deinterleaved
Render Test at 512 frames
Slicing Render Test at 64 frames
PASS
Render Test at 64 frames, sample rate: 22050 Hz
Render Test at 137 frames, sample rate: 96000 Hz
Render Test at 4096 frames, sample rate: 48000 Hz
Render Test at 4096 frames, sample rate: 192000 Hz
Render Test at 4096 frames, sample rate: 11025 Hz
Render Test at 512 frames, sample rate: 44100 Hz
PASS
Bad Max Frames - Render should fail
PASS
Checking parameter setting
Using AudioUnitSetParameter
Using AudioUnitScheduleParameter
PASS
Test MIDI
PASS
* * PASS
--------------------------------------------------
Subscriber::receive(): Shutdown was requested
Subscriber::receive(): Shutdown was requested
AU VALIDATION SUCCEEDED.
--------------------------------------------------
validation result: successfully validated
updating properties of AU Komplete Kontrol by Native Instruments…"
Answers
-
Is your Logic up-to-date? - that bug was fixed in the last version
If not try turning off MIDI 2 support in settings but after the last Logic update you shouldn't have to any more
0 -
Thanks!
It's up to date and I don't have the MIDI 2 support on.
Any other ideas?
Thanks
D
0 -
Sorry no, that doesn't happen for me on a very similar system and like I said there was a bug that caused this behaviour but it was fixed, must be something else going on but I'm not sure what. Is it generating a crash report? If not you could try a force quit and see if that does and send it to NI support
0 -
Thank you!
No crash report but the report above I got from the scan.
0 -
I suppose you could try it with MIDI 2 turned on now?
0 -
Thanks! Gave it a try now but didn't work.
0 -
Sorry, tbh I didn’t think it would but it was worth a try
0 -
Thanks for trying though 👍🏻
0 -
@Dingbat McLure What version of Logic are you using? Is it happening in Logic in Rosetta mode, in ARM mode, both?
Can you open Komplete Kontrol in standalone? Does it work normally?
Can you try these steps? My Native Instruments Plug-in Fails Validation in Logic Pro
0 -
FWIW, I had the same problem and nothing fixed it but importing the project's content in a new project made with the latest version of Logic Pro. With the new project, everything was fine.
0 -
Thanks for the reply!
I'd never heard of Rosetta until about 5 minutes ago so never tried that.
I just got my new Mac Mini M2 Pro yesterday and now when I open a project with Komplete in it there are no sounds loaded and when I try to load a sound it says some stuff might not yet be compatible.
I don't know what ARM mode is.
Never in my life opened KK in standalone so I don't know.
What should I do?
Thanks
0 -
Yeah I'm thinking maybe I must unpack my old imac again and export all 100+ tracks as audio into a new project and wait for the solution to no sounds loading in KK on my new computer?!
Thanks
0 -
@Dingbat McLure Ok, so to make it short. In November 2020 Apple switched from Intel chips to Apple Silicon processors (also known as M1/M2 or ARM), forcing every software company to rewrite their code to be able to run on the new architecture. For some of the old software that have been discontinued or can not run on this new architecture natively for other reasons, there is a Rosetta mode that allows your Apple Silicon computer to run old school Intel programs.
Enough for the history, the solution is fairly simple. If you have older projects that were made on an Intel Mac and you want to open them, you need to open Logic in Rosetta mode, as explained here: How to Open Your DAW Using Rosetta
Also depending on what operating system you were using before there might be programs that are not 100% compatible with the operating system of your new computer. You can check that on the manufacturer's site. For NI, it would be here: Compatibility of Native Instruments Products on macOS
1 -
Thanks for the brief history.
Now I'm running Logic in Rosetta mode and it works better but still there are issues with activating the NI plug-ins.
Some seem to work but Guitar Rig 5 doesn't re-activate even though I re-installed it.
Any tips on that?
Thanks
0 -
Yup, also an issue with older products and M1/M2 computers: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems
1
Categories
- All Categories
- 19 Welcome
- 1.3K Hangout
- 59 NI News
- 661 Tech Talks
- 3.4K Native Access
- 14.5K Komplete
- 1.7K Komplete General
- 3.8K Komplete Kontrol
- 5K Kontakt
- 1.5K Reaktor
- 345 Battery 4
- 758 Guitar Rig & FX
- 391 Massive X & Synths
- 1.1K Other Software & Hardware
- 4.8K Maschine
- 6.4K Traktor
- 6.4K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators