GR7 crashes on startup. I see others reporting the same. Is a fix being prepared?
Just upgraded GR6 to GR7. GR6 runs fine. GR7 always crashes on startup in standalone or plugin mode, any DAW. Windows10.
Ive uninstalled/reinstalled GR7, but it does the same thing. No other NI software has any issues on my system. I see others reporting this also. Is this issue understood by NI? Is a patch forthcoming? It would be nice to... be able to use the product we just purchased.
I think Ill make a ticket also, as Im not sure if this forum is being monitored for support and I am interested in getting this fixed or refunded ASAP.
Best Answers
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Hi @Milkman
Which Guitar Rig 6 version are you using? Is it 6.4 and does it work?
Did you try what this support article suggests?
https://support.native-instruments.com/hc/en-us/articles/360015289417-GUITAR-RIG-Crashes-at-Startup
Did you run the standalone version of Guitar Rig 7 before running it as a plugin?
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Answers
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Hi @Milkman
Which Guitar Rig 6 version are you using? Is it 6.4 and does it work?
Did you try what this support article suggests?
https://support.native-instruments.com/hc/en-us/articles/360015289417-GUITAR-RIG-Crashes-at-Startup
Did you run the standalone version of Guitar Rig 7 before running it as a plugin?
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Im on 6.4, yes.
I just did what that article says, and I still have the same issue. (GR7 opens, closes. No errors)
I ran GR7 standalone before I ran it was a plugin, earlier today.
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Just to be clear and explicit about this, did you delete this folder:
c:\Users\YourUserNameGoesHere\AppData\Local\Native Instruments\Guitar Rig 7\
And then run Guitar Rig 7 in standalone?
Do you see the window of Guitar Rig opening at all? So it pops up and then vanishes or does it never come up at all?
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The strangest thing... I did all of this yesterday, then tried to run GR7 and GR6 with the same results. Today, I did it again (deleted the GR7 folder again after it was recreated), and this time GR7 works.
I just tested it - its working. Thank you for the rapid replies - I wanted to make a ticket and a post because this was stopping us in our tracks.
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