S88 with Komplete 14 Standard Promotion
So I have a support ticket in but I dont know how long I can expect to wait to get a response... But did anyone else run into this problem? I purchased an S88 a couple months ago while they were running a promotion where it comes with Komplete 14 Standard instead of Komplete 14 Select, but after I just registered the S88 serial, it gave me Komplete 14 Select in my Native Instruments account.
And on a separate but related note... Would it be a bad idea to install the Komplete 14 Select while waiting on a reponse or should I wait until I get the Standard so I'm not mixing up installs?
Best Answer
-
Just checking out. It looks like you were able to register and everything is running!
0
Answers
-
Did you register the keyboard in time before the offer ended?
0 -
I mean the promotion didn't say anything about having to do that. It said buy it within the timeframe.
0 -
How can they know you buyed it in time if you didn’t register it?
At this point, the only thing you can do is open a ticket with support showing them the receipt with the correct date and see if they can help you
0 -
I bought directly from the Native Instruments shop. Where I'm pretty sure the invoice (I'll dig it up later) showed it would be Standard Komplete 14
0 -
Ah ok. In this case it is different
0 -
Yeah I'm sure they'll help out... Just a matter of getting through to their support haha. Currently waiting on a ticket.
0 -
@bydavidrosen You submitted your request yesterday, someone should get back to you soon.
1 -
Just checking out. It looks like you were able to register and everything is running!
0 -
yep! thanks to NI support for fixing my issue.
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 735 Tech Talks
- 3.9K Native Access
- 15.8K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 364 Battery 4
- 816 Guitar Rig & FX
- 416 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 7K Traktor
- 7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators