Native Instruments has the absolute worst customer service, made me wait a week to have someone assigned to my problem and they respond once every 24 hours and do not resolve the problem...
I purchased a new Mac Book Pro 16 inch M2 specifically for music production and I use Maschine for my drums. However every single download fails, I've gone through all of their support website guidelines to resolve but none of them work, has anyone else dealt with this and is there a fix for this issue? I just want access to what I've purchased, previously I had these installed on a PC that I had that due to BSOD can no longer access without deleting all my files so before I do that I need to make sure I can use the plugins and and NI hardware on my new Mac before I attempt to delete and transfer the data from my PC to my Mac.